For busy attorneys, there’s nothing more important than streamlining workflow. When you already have what seems like too much on your plate to begin with, taking any more than the bare minimum time necessary to complete a task will only serve to cause problems and potential setbacks. Between sending emails, sharing files and scheduling meetings with clients and other attorneys within your firm, logistical processes can take up a good part of the day. One of the most effective modern-day solutions to this conundrum is collaboration software.
Collaboration software can basically be viewed as a suite of tools that are used on a daily basis internally within your firm to foster communication and the sharing of ideas. When properly used, it can make a world of difference for any organization. Here are just a few benefits associated with collaboration software, all of which are worth their weight in gold.
1. Improved Communication/Collaboration
When email is used as the primary form of communication within a firm, it’s easy for things to get lost in the mix. Collaboration software serves as a platform for communication that allows you to communicate with other members of your firm both individually and in group message format, not to mention forum posts. Conversations are archived and can be tagged for easy retrieval of information, and the time saved by not having to check email or other external applications means increased productivity and more effective collaboration between attorneys and staff.
2. Efficient Document Storage/Management
Cloud file-sharing services like Dropbox, SpiderOak and Wuala can surely be useful, but their not without their limitations. One of the major benefits of using collaboration software is that it typically features a robust document management system, often without the space limitations associated with commonly used (and free) cloud storage platforms. Files can be shared within the community, tagged, “liked” and commented upon, adding a social aspect to the day that is difficult to replicate with other types of applications.
3. Built-in Knowledge Base
Having essential information at your fingertips can be immensely helpful when it comes to streamlining workflow. Content creation is a big part of collaboration software, as you can build a knowledge base of blogs and wikis to be used either internally, externally or both. The result is a built-in knowledge base that can include all the information you might need to handle a case, market your firm, or otherwise. The more use your software gets, the larger your knowledge base will grow. It’s important to remind users to put the time into creating quality content for your firm, as this can also be used for in-bound marketing purposes.