Good communication is a key ingredient to building strong client relationships. In addition to staying responsive to current clients, timely replies to inquiries can make the difference between a new client and a missed opportunity.
In an effort to better understand communication preferences, we asked attorneys through our legal dashboard: “What is your preferred method of communication with clients?” Of the 201 respondents, most lawyers said they defer to their clients’ preferences. The most popular method of communication referenced was email.
Gain useful tips on how to improve relationships with your clients.